Aging Gracefully, Senior Care Services, LLC

1. Do you only accept Alzheimer’s participants?

    No.  In the adult day care setting, we accept adults 35 years old or older including but not limited to all types of dementia, stroke, cancer, Parkinson’s, vascular dementia, renal failure, as well as individuals that are completely alert and oriented that enjoy activities and socialization with other seniors.  In the home setting, we offer services to all ages with a need for one-on-one respite care to include all personal care needs, companionship, meal preparation, etc.

 

2. What are your hours?

     The adult day care is open Monday through Friday from 6:30am until 6:30pm and on Saturday’s from 9:00am-5:00pm.  Saturdays are only open if a minimum of 4 participants have signed up for that day.  The in-home services are available 24 hours a day, 7 days a week.  Holidays are also available at an additional cost.

 

3. Tell me about your transportation services?

     Our facility offers transportation for ambulatory participants to and from the adult day care setting Monday through Friday within a 15 mile radius of the facility for $9.50 each way.  If the participant lives over 15 miles from the facility, the cost is an additional $0.45 per mile over 15 miles.  Transportation by the facility van is not available on Saturdays at this time.  All wheelchair participants are provided transportation through contracted services with handicapped equipped companies.    If an individual requires transportation to a medical appointment during the day, the facility will provide this service at an additional cost.  Please see the Executive Director for more information. 

 

4. What are the prices?

    The prices are based off of level of care for both adult day care and in-home care services.  On admission, a registered nurse will conduct an assessment that will establish the rate of pay.  For more information about Levels of Care, please see the adult day care and in-home care tabs.  Aging Gracefully, Senior Care Services currently accepts the following method of payments:  private pay, long term care insurance, Veteran’s Aid and Attendance Program, Alzheimer’s Association Grant, and the Trident Area Agency Grant.     Medicare and supplemental insurances will only pay for podiatry and therapy services.  

 

5. Does my insurance cover any of the costs?

     Long term care insurance companies will pay for our services.  Medicare and supplemental insurances will only pay for podiatry and therapy services. 

 

6. Does the participant have to attend everyday?

    No.  The participant is able to attend when it best fits the caregivers’ schedule.  The only requirement is that the participant attends a minimum of once every three months per DHEC policies in order to keep up-to-date charts on each individual.

 

7. Do you offer different types of therapy?  Is it expensive?

     Physical and Occupational Therapy is provided by the TX: Team Rehab Group; Our Speech Therapy is provided by Palmetto Speech and Language Pathologist.  Both of these agencies also provide outpatient services to staff and families in need.  Medicare Part B typically covers 80% of the charges for therapy services. Your personal health insurance or supplemental insurance plan will typically cover the remaining 20% of charges not covered by Medicare Part B. In order to receive these services you will need a physician order.

 

8. Do you offer showers?  If yes, what do I need to bring?

    We do have a handicapped accessible shower for scheduled showers and also incontinent situations. Personal care items should be provided by the families (briefs, wipes, change of clothes, any shower items, etc.). The facility will provide these items at an additional charge if the family does not supply them.  Showers are also provided with in-home care services if requested.

 

 9.  Do you administer medications?

      Yes. In the adult day care setting, we must obtain physician orders for any  medication that is to be given at the facility. Medications are to be brought to and from the facility everyday in the original prescription bottles. If the participant requires oxygen, this too must be brought to and from the facility each day.   With non-medical home care services, we can only provide medication reminders to the client. 

 

10. Do you have podiatry services? 

       Aging Gracefully has a podiatrist that visits the facility every nine weeks and Medicare normally will cover this expense. Please watch for the date that Dr. Robert Kish will be visiting on Upcoming Events.

 

11. When is the beauty salon open?

       The beautician comes every Friday morning. There is an additional charge for these services and permission by the responsible party must be given prior to services being rendered.

 

12. How many people do you have attending each day?

      Our facility is licensed to hold up to 40 participants. The ratio from staff to participant is 8.  The number of staff is increased depending on degree of behaviours present each day.

 

13.  Do you accept out of state physician’s paperwork?

        No. It is a state regulation that the paperwork must be filled out by a physician in South Carolina within 30 days of the participants start date into the program. 

 

14.  How do I get started?

        The first step is to get the physician to fill out the History and Physical paperwork and have the PPD test placed. After the physician has completed the paperwork an agreement must be done which normally takes approx. 1 hour with the Director of the facility.

 

15.  What is the agreement?

       The agreement is simply Aging Gracefully, Senior Care Services Policies and Authorizations. This is NOT a contract. You may stop receiving services at any time.

 

16.  Is there any financial assistance that I can receive?

        There are currently 3 available grants that you may be eligible: Trident Area Agency on Aging: Family Caregiver Support Program or the Alzheimer’s Demonstration Grant and the Alzheimer’s Association.  The Veterans Aid and Attendance program is also available to eligible veterans and their spouses. 

 

17.  Is English the only language spoken at your facility?

        All staff currently speaks English.  One staff member knows a very small amount of Spanish.  There are currently two Spanish speaking participants and three Spanish speaking volunteers that visit occasionally.  The staff is trained to utilize pictures to assist in communicating with non-English speaking participants.

 

18.  Do you provide incontinent care?

       Yes. We provide incontinent care every two hours and as needed based on individual need. Incontinent care supplies must be provided by the responsible party.

 

19.  Do you provide in-home care services on Holidays?

       Yes.  The staff will provide services in the home on Holidays for an additional rate of time and a half.

 

20. What are the Holidays that Aging Gracefully, Senior Care Services  observe?

     New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

 

21.  How do I sign a participant up for the outings?

        If you are interested in signing your loved one up for an upcoming outing, you may either download the field trip release form online on our website or see Angela at the facility for the form.   Whoever returns their completed release form along with their money, if indicated, for the trip gets a slot on the van.  Once the van is at capacity, then you will be placed on a waiting list if someone happens to cancel.